pharmaceutical export company | Quality & Certification

Our Quality Assurance and Certification System

At DEA Ecza Deposu, quality is not a goal but a way of life. We conduct all our operations in compliance with national and international quality standards, and we continuously strengthen these standards with regular audits. Behind every service we provide to our customers lies a comprehensive quality assurance system.

Our Certificates and Documents

GDP (Good Distribution Practice) Certificate

GDP defines the international standards that must be followed in the distribution and storage processes of pharmaceutical products. Our GDP certificate issued by the relevant regulatory authority documents the full compliance of our warehouses and transport processes with these standards. Under GDP; temperature-controlled storage, product traceability, personnel training and documentation requirements are fully met.

GMP (Good Manufacturing Practice) Compliance

We require that the products we supply come from GMP-certified facilities and evaluate GMP compliance as the primary criterion in supplier audits. This approach ensures that we provide our customers with not only legally compliant but also quality-assured products.

ISO Standards

Our quality management system is based on ISO principles. Continuous improvement, customer focus and process approach constitute the fundamental elements of our quality policy.

Our Quality Management System

Our integrated quality management system covers all our operational processes. Written Standard Operating Procedures (SOPs) have been prepared for each process and applied to all our personnel.

Supplier Management

The reliability of our supply chain is directly linked to the quality of our suppliers. Before working with a new supplier, we conduct a comprehensive qualification assessment. This assessment includes GMP and GDP certificate verification, reference checks, facility visits and review of product analysis certificates.

Product Traceability

We ensure full traceability of each product from its entry to our warehouse to its exit on the basis of batch number, serial number and expiry date. This system allows rapid identification of affected products in the event of a possible recall.

Deviation and CAPA Management

Every quality deviation is systematically recorded, root cause analysis is performed and Corrective/Preventive Action plans are implemented. This cyclical approach prevents recurrence of similar deviations and continuously strengthens our quality system.

Internal Audits

Our comprehensive internal audits, conducted at least twice a year, assess the compliance of all processes with GDP and GMP requirements. Audit findings are reported and identified deficiencies are remedied within the specified timeframe.

Combating Falsified Medicines

One of the biggest threats to the pharmaceutical supply chain is falsified medicines. We meticulously apply procedures to verify the authenticity of every product we supply, particularly in compliance with the Falsified Medicines Directive.

Customer Complaint Management

Customer satisfaction is at the center of our quality system. Every complaint is recorded, an initial response is provided within 48 hours and root cause analysis is completed.

Why DEA Ecza Deposu Quality Standard?

• Regulatory Approved GDP: Quality assurance verified by official audits
• Full Traceability: End-to-end product tracking on a batch basis
• Documented Processes: Written SOPs for all operations
• Trained Personnel: Regular GDP and GMP training
• Proactive Approach: Managing risk before problems arise